Administrative Assistant

Vocational Rehabilitation - Dickinson, ND - Administrative AssistantThe North Dakota Vocational Rehabilitation program is seeking a customer service champion to join the team as anThis position is the hub for customer service and administrative support.As the Administrative Assistant, you will provide administrative support to the Vocational Rehabilitation staff in Dickinson to include direct services to clients. Responsibilities will also include providing customer service via phone, e-mail, and in person on matters ranging from basic to complex. You will also process incoming and outgoing mail, open and close cases, enter data into a case management system, help individuals apply for services, assist with activities in the Resource Room, assist with program projects as requested by office staff, maintain forms and supplies, and prepare meeting agendas and take meeting minutes. Additional duties will be to file client data, secure confidential information and close the office at the end of the day.To thrive in this role, you must have excellent verbal and written communication skills, the ability to juggle tasks and manage your time, as well as a positive attitude.To be considered for this position, you must have the following:an associate's degree with major coursework in office support, business, or office educationand four (4) years of work experience performing a variety of office support, clerical, or secretarial work.Additional work experience (calculated on a full-time equivalent level) performing office support, clerical, or secretarial duties may substitute for the education requirement on a year-for-year basis.Applicants with the following additional qualifications are preferred:Two (2) years professional experience working with a paperless database systemAbility to work independently on multiple projects with competing deadlinesHighly proficient in Microsoft Office Suite, including Microsoft Teams, and the ability to learn new software programsWork experience interpreting and explaining regulations, statutes, and laws

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 pm.Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships.This employer participates in E-Verify. Please visit the following website for additional information: https://www.hhs.nd.gov/careers/e-verifyA copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview.For more information about the position or if you need an accommodation, please contact Catherine Quintane at csquintane@nd.gov or at 701.227.7605.Employing Unit: Vocational Rehabilitation Telephone Number: 701.328.2310TTY Number: ND Relay Service 1-800-366-6888 (text); 1-800-366-6889 (voice)If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact recruiter@nd.gov or (701)328-3290.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.