Career Agencies
Career Fields
Career Locations
Closing Date
Full Time/Part Time
Full Time
Job Url
https://www.cnd.nd.gov/psc/recruit/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&SiteId=11000&FOCUS=Applicant&JobOpeningId=3029371&PostingSeq=1
Career Description




Are you passionate about empowering others and creating a positive impact in your community? Do you have the skills to help individuals overcome barriers to employment and career development? We are seeking a dedicated professional to assist job seekers in our local office and provide vital support through our New American Employment Program (NAEP).This role will cover the responsibilities of the Resource Room, creating a welcoming and supportive environment for customers, helping them identify needs and connect with available services. Responsibilities include assessing employment needs, offering resume and interview preparation assistance, and providing guidance on Labor Market Information and local resources. You'll also assist customers with navigating jobsnd.com, developing resumes and cover letters, and filing unemployment insurance claims, alongside performing administrative tasks like data entry and mail processing.As part of the NAEP, you'll work closely with the North Dakota Office of Refugee Services to provide tailored case management and guidance to refugees. This includes personalized consultations to assess skills, interests, and career goals; developing action plans; and connecting clients to training, education, or certification opportunities that set them up for success in the workforce.Additionally, you will build strong relationships within the community by participating in job fairs, delivering presentations, and collaborating with employers, chambers of commerce, economic development associations, refugee organizations, and workforce programs.Join us and be a vital part of supporting individuals on their journey to meaningful employment.

Minimum Qualifications

To be considered for this position, you must have the following experience/education combination:a high school diploma or equivalent andat least four years of related workRelated work experience typically includes performing administrative, customer, or employment services, receiving and analyzing information, determining available solution(s).Related college-level course work may be substituted for the work experience requirement on a year-for-year basis.

Preferred Qualifications

Proficiency in a second language is advantageous for this role, as it involves frequent interaction with individuals from diverse cultural backgrounds. Preference will be given to applicants who have outstanding written/verbal communication skills and excellent proven customer service, public speaking/group presentation, problem solving, listening, multi-tasking, and organizational skills. Previous work experience in refugee services is preferred.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore RooseveltMore than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage. Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

All application material must be received online through the ND PeopleSoft System on or before 11:59 p.m. on the closing date and must include:Resume (must clearly explain how you meet the minimum qualifications)Indicate beginning and ending dates of employment or years served in the roleIndicate type of education, if applicable (e.g., Associate's, Bachelor's, Masters and area of study)Cover letterCopy of college transcript (if applicable)Three professional referencesApplications will be scored based on a 100-point candidate questionnaire to be considered for interviews. It is very important to be thorough and detailed on all your application materials.Applicants claiming ND veteran's preference must submit documentation proving their ND residency and eligibility under North Dakota Century Code 37-19.1. Refer to https://www.veterans.nd.gov/benefits-and-services/veterans-preference-nd/documentation-required-applicant for required documentation to upload.Job Service North Dakota does not provide sponsorships.For more information or if you need accommodation or assistance in the application or selection process, contact Raeann Schmitcke, Human Resource Officer, at raeannschmitcke@nd.gov or 701-328-2840. TTY users may use Relay North Dakota at 711 or 1-800-366-6888.Learn more about Job Service North Dakota at https://www.jobsnd.com/

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. Sect. 23-12-10.
Job Id
3029371